In its latest update at 9.50am on Dec. 4, 2016, Singtel said that its fibre broadband services have been fully restored.

This comes, finally, after the outage in the service that began yesterday (Dec. 3).

Here's what Singtel wrote:

[Edited] Update at 9.50am: As of 8.25 am, Singtel fibre broadband services have been fully restored.

We are very sorry for the disruption. We understand it was a frustrating experience for customers and we would like to thank them for their patience.

We are taking this incident very seriously and are taking steps to review our processes to prevent a recurrence.

We will be offering all affected customers a 10% discount on this month's broadband subscription. This will be reflected in their January bill. Affected broadband customers who are also Singtel postpaid mobile customers will have their local mobile data charges waived for both Saturday (3 December 2016) and Sunday (4 December 2016).

Once again, we apologise for the inconvenience caused and thank our customers for their patience.

Despite the announcement, it seems that some Singtel users are still experiencing problems connecting to the broadband service. Here are some postings as at 11.05am:

Nonetheless, those whose fibre broadband service had been restored were also thankful.

Related articles:

Good news at 1.30am: About 20% of Singtel fibre broadband service restored

At 545pm, Singtel still hasn’t resolved fibre broadband outage ongoing last 9 hours

9 typical reactions to Singtel broadband Internet down on Saturday morning

Singtel waives data charges for mobile customers affected by broadband outage

Singtel broadband Internet down all over S’pore on Saturday morning

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