October 29, 2019, 08:40 PM
After a video of an employee verbally abusing a security officer went viral over the weekend, JP Morgan has taken to reminding its staff in Singapore to maintain a "culture of respect" in their daily conduct.
"Respect and dignity for others"
According to The Straits Times, an internal e-mail memo was sent on Oct. 29, with the senior country officer of JP Morgan's Singapore offices Edmund Lee galvanising staff to shoulder the responsibility for "preserving and building" the "strong reputation" of the financial institution.
It was a reputation built on "our people, services and commitment to integrity," said Lee.
The Straits Times quoted the email as saying all staff were expected to demonstrate "respect and dignity for others... inside and outside of the workplace".
However, Lee stopped short of referring to the viral video, the employee in question, or explaining why he had sent the email in the first place.
According to The Straits Times, JP Morgan had responded to media enquiries earlier by saying that it was aware of the video and was looking into the matter.
The video had involved a man swearing and shouting at a security officer in the lobby of his condominium.
The altercation had been sparked over the condominium's rules that visitors must pay S$10 to use the carpark after 11pm.
Yahoo News reported that the man, a Singapore citizen, remains employed by JP Morgan.
Flooding JP Morgan's Facebook page
Meanwhile, JP Morgan has found its Facebook page flooded with comments from those angry at how their employee had acted.
An unrelated post about treasury services attracted over 2,000 comments, with some calling for JP Morgan to sack the man.
Yet, it wasn't just netizens on Facebook who felt strongly about the issue.
Even Senior Minister Tharman Shanmugaratnam has weighed in on it.
Mothership.sg has contacted JP Morgan for comments.
Top image from JP Morgan's Facebook page and screenshot from the video
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