You thought the dessert kiosk who issued a lawyer's letter to a customer who left a 2-star Facebook review was bad:

Dore Aesthetics, an aesthetic clinic in Singapore, has pulled the same move to send multiple lawyer's letters to customers who left 1-star Yelp reviews, according to The New Paper on Dec. 18, 2018.

The best part? Some of these letters came from the clinic's "legal department".

It is an offence for an authorised person to act as an advocate or solicitor under the Legal Profession Act, by the way.

Free trial only when they signed a package

The entire fiasco started when some customers visited the clinic along Robinson Road over the past two months.

Speaking to TNP, the customers said that they had seen an advertisement on the clinic's site offering a free trial.

However, they were told that they would only be able to redeem the trial if they signed up for a package.

That was when the customers, who did not know each other, left 1-star reviews on Yelp, a business review page.

Currently, the business appears to be called "Door Medical" on Yelp, but there are still reviews referring to them as "Dore Aesthetics".

First came the actual lawyer's letters

Earlier this month, however, the customers who left poor reviews received letters from Parwani Law on the grounds of defamation.

Parwani Law's managing director, Mr Vijai Parwani, told TNP that they did indeed act for Dore Aesthetics.

TNP reveals that the customers were told to remove their reviews or face legal action.

Most of the customers removed their reviews, and the matter was supposed to end there.

Clinic replicates letters

That is, until some reviewers noticed their letters bore the letterhead of "Dore Aesthetics", instead of a law firm.

As it is, these letters are identical to the ones that the law firm had sent out, except for the fact that they were signed off by the Dore Aesthetics' "legal department", TNP reports.

Parwani, told TNP that his firm had "nothing to do with these letters" and did not comment further.

Additionally, Dore Aesthetics had declined to comment when TNP reached out to them.

As of Dec. 18, these are the reviews on the clinic's Yelp page:

¯\_(ツ)_/¯

Those found guilty of pretending to be an advocate or solicitor are liable to a fine of up to S$25,000 or imprisonment not exceeding six months, or both.

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