In the latest case of Singaporeans Finding Insects in Their Food (you can read about the first two incidents here and here), an insect that looks like a baby cockroach has been found in a Maki-San Roll.

The incident occurred on July 3, around 7.30pm at the Cineleisure branch.

As seen from the picture above, the customer had already taken a bite out of the roll before noticing the insect.

When she reported it to the staff, they apologised and offered replacement roll. However, they identified the insect as a housefly.

Let's take a closer look:

Here's an image of a housefly, for comparison:

Nah, doesn't look like it. For one thing, there's none of that feelers shit going on here.

The customer rejected the replacement roll and asked for a refund instead, which was duly processed. But despite the discovery, no one did anything to check the rest of the food. The server was noted to be "nice".

Subsequently, the customer contacted Maki-San through their Facebook page.

Maki-San stressed that hygiene is a priority and that they carry out monthly pest control maintenance.

The Service Quality and Facilities Manager then called the customer to apologise again, and assured her that special checks will be carried out in view of this incident. A free meal was also offered, although it's not currently being taken up on.

In response to Mothership.sg's queries, Maki-San clarifies that the insect in question was not a roach, but actually another bug of the winged variety. This opens up the possibility of it having entered the premises from the shop entrance, hence making it an unfortunate one-off.

Besides the special check mentioned above, Maki-san has also initiated unscheduled inspections with their own pest control vendor as well as the mall's pest control team.

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