Uncle Philip at NTU KFC outlet attaches special handwritten notes to orders for students

Much effort, awesome service, great day.

Jeanette Tan | January 26, 2018 @ 02:36 pm


This has been going on for some years now, but Nanyang Technological University students who visit KFC on the North Spine have been receiving service with a special touch.

Customers at the KFC outlet would likely know that some of their orders — we’re not sure if it’s every single one — come attached with a small, but really meaningful surprise from the staff serving them:

So sweet 😍 #kfcntu

A post shared by Adonia chi (@adonia_chi) on

These handwritten notes are signed off by a “Philip”, and include cute stamps and pleasant well-wishes.

Simples gesture can make you smile all day 😊 #kfc #kfcntu #cashier #smiles

A post shared by Pallavi Srivastava (@sriv.pallavi) on

Stickers sometimes, too:

That's so sweet. #kfcntu #sweetlittlethings

A post shared by Gwendolyn Zhang (@gwendolyn_zhang) on

And it’s not just from Uncle Philip these come from, actually — there are also folks who have received notes from other staff, like Ashish:

@kfc_sg doing it right at NTU 👍🏻😊 #KFCNTU #HaveANiceDay #KFC

A post shared by Kasper (@kasperjjang) on

And Amy:

We’re not sure why they’ve been doing this — we’ve asked folks at KFC, but haven’t heard back — but perhaps it’s a Western-area KFC thing, since we also saw a Twitter user receiving a nice surprise from KFC’s Yew Tee outlet:

But we must admit, Uncle Philip’s handwriting is undoubtedly the prettiest:

Just what I needed on a lethargic monday. 😀 #kfcntu

A post shared by @ ongyujia on

Simples gesture can make you smile all day 😊 #kfc #kfcntu #cashier #smiles

A post shared by Pallavi Srivastava (@sriv.pallavi) on

While the earliest note on Instagram dates Jan. 2016, Uncle Philip is still being as encouraging two years later, in Jan. 2018:

Screenshot courtesy of a reader

Almost makes us want to make the journey all the way down to Pulau NTU to experience it for ourselves.


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Photos via Twitter users @gwendolyn_zhang and @ssforsandyshum

About Jeanette Tan

Jeanette takes pride in her ability to sing the complete lyrics to "Hakuna Matata" and a host of other Disney songs. She is also enslaved to Katherine and George, her two cats.

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