SingPost confirms: Useless to write 'Fragile', 'Do not bend' on your mailed letters & packages

But yay, more bubble wrap for everyone

Guan Zhen Tan | December 22, 2017, 04:48 PM

Bad news for all of you people who send fragile stuff via snail mail and label the package as "Fragile".

Apparently, as SingPost sees it, they don't care.

All mail treated the same

This fact was revealed in a Channel News Asia video about SingPost processes and systems in place for handling the year-end holiday mail madness.

SingPost brought in 20 extra staff members on top of its 400 employees at their Mail Processing Centre at Paya Lebar, to blaze through extra 10 to 15 percent of mail during the peak holiday season.

The video demonstrates their sorting process, with the use of high-tech conveyor belts, and of course, the discretion of human sorters.

It also touched on interesting letters, such as some addressed to Kim Jong Un and Santa Claus, along with things that fall out of envelopes.

[related_story]

"Fragile" packages handled the same

But, of course, you're here to find out more about your poor fragile letters.

Perhaps some of you already have known this, but writing "FRAGILE" or "DO NOT BEND" in big bold letters have no effect in keeping the contents of your package safe.

This is confirmed and clarified by James Wong, an operations manager at SingPost Mail Processing Centre.

He said:

Screenshots via CNA's Facebook video

Oh no.

Keeping packages safe

While it's kind of a bummer to know that all your packages that you've painstakingly told them to handle with care is, in actual fact, likely got roughhoused, here's what you can do to protect your packages in the meantime:

  • Use good quality packaging with cushioning materials such as bubble wrap, foam peanuts or waterproof paper. Pack them tightly to prevent shifting of the items inside.
  • Use tape that is meant to be used for shipping, and avoid wrapping paper and string at all costs.
  • For things like certificates/letters/beautiful posters of your idols, sandwich them between hard cardboard or use a postal tube.
  • If you're sending a box, seal it with H-shape taping for maximum strength and protection of your contents.

Screenshot via Singpost

Top image via Channel NewsAsia's Facebook video 

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