SMRT responds to online outrage after Senior VP's court testimony on fatal LRT accident

They will put up additional signage at the LRT station platforms to remind people to stay behind the yellow line.

Jeanette Tan | August 17, 2017, 08:21 PM

On Wednesday, Channel NewsAsia reported on a round of court testimony by Chia Chun Wah, SMRT Senior Vice President for the Circle Line and the Bukit Panjang LRT.

The details are in this story we wrote, but nonetheless, since we're nice,

Here's the TL;DR:

  • The story: A 43-year-old man drunkenly fell of the platform at Fajar LRT station at about 12:48am on March 24 this year. The one staffer monitoring the CCTV screens didn't see him there, and he ended up being mowed over by two trains in succession. He did not survive.
  • Chia then testified in the court inquiry into the man's death as an expert witness in the case. While he was able to list three safety measures available to a person who finds himself or herself on the tracks, he admitted there were no signs or indicators that those were available. Nor, he added, did they plan to implement or publicise any of these things he mentioned.
  • People got mad.

And so, in response to the outrage that ensued (here's a sampling):

Screenshot from Facebook

Screenshot from Facebook

Screenshot from Facebook

Screenshot from Facebook

[related_story]

SMRT's Vice President for Corporate Communications Patrick Nathan shared this statement with us in response:

"We are saddened by the death of Mr Ang Boon Tong on the Bukit Panjang LRT in March this year. The safety of all our commuters is a key priority for us. Safety measures to prevent track intrusions at BPLRT include fixed barriers at station platforms, safety reminders displayed on posters, regular broadcast messages at the platforms to remind passengers to stand behind the yellow line while waiting for the train, as well as a line of tactile warning studs installed before the yellow safety line along the entire length of the platform to warn visually handicapped passengers that they are approaching the platform edge. Commuters can also activate the emergency train stop buttons at the platforms when there is an emergency. We continue to drive home the safety first message on the BPLRT and transport services we operate.

We will also put up additional signage at BPLRT station platforms to remind commuters to stay behind the yellow line for their safety. We will also work to improve commuters’ awareness of proper use of the emergency train stop button.

Following yesterday’s CI, we are reaching out to the family to offer assistance."

We guess what Chia said about SMRT's measures on the tracks remains true... perhaps apart from the bit about the train stop button.

Here are some equally interesting but totally unrelated stories:

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Read about Chia's testimony in court here:

SMRT Senior Vice President testimony on man run over twice by LRT trains is just incredible

Top photo: File