In response to a recent software error which affected Toto Quick Pick numbers, Tote Board has announced a review panel to review the causes of the glitches.

The earlier software glitch had also affected iTOTO selections, telephone 4D Quick Pick and Quick Pick Roll bets.

Earlier error also affected other bets

The Ministry of Home Affairs (MHA) said in a separate statement that the earlier software error which affected the generation of TOTO Quick Pick also affected the generation of some iTOTO numbers purchased via remote platforms and retail outlets from Oct. 2 2018 to Dec. 20 2019.

This resulted in the system excluding the number "49" from some iTOTO bets.

In addition, between Oct. 25 2016 and Jan. 22 2020, the system only generated unique digits for 4D Quick Pick Roll bets placed via telephone, instead of allowing digits to be repeated.

According to MHA, this was not the intended logic of the Quick Pick system.

The same error also affected 4D Quick Pick bets placed via telephone, between Oct. 22 2018 and Jan. 22 2020.

According to the statement released by Tote Board, Singapore Pools has since rectified the glitches.

MHA said that it took a serious view of the errors and is currently investigating them.

Under the Remote Gambling Act, sanctions may be imposed on Singapore Pools if a breach is determined.

"Such sanctions may include a censure, variation of the conditions of exemption, and the imposition of a financial penalty," said MHA.

Review panel would review how the glitches were managed

The Tote Board Review Panel, which has already been set up, would review how the glitches were managed and consider measures to be put in place to prevent future recurrence.

It would be chaired by Moses Lee, Chairman of Tote Board.

The other members include Fang Ai Lian, Board Member of Tote Board and Chairperson of Tote Board Audit and Risk Committee, Mildred Tan, Board Member of Tote Board, and Bruce Liang, Chief Executive Officer of Integrated Health Information Systems and Chief Information Officer of Ministry of Health.

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Top image from Joshua Lee.