The termination of the security agency's services at Eight Riversuites condominium is unrelated to a recent incident of a resident seen berating a security guard.

This was the statement provided by the Executive Director of the Security Association Singapore (SAS), Ikhsan Suri, in response to Mothership's queries on the matter.

New security guards spotted

On Nov. 1, The Straits Times (ST) reported that new security officers with a different set of uniforms were seen at the condominium.

Additionally, residents interviewed by ST voiced their disagreement with the change in security agency, adding that it was unfair to the security guard.

The new officers are reported to be from Alpine Security, while the previous officers were from K H Security Agency.

Contract already terminated prior to incident

Ikhsan further added that the previous agency's contract had been terminated prior to the incident.

He stated that he was not aware of any complaints that had been made against the security team.

The executive director also called out the refusal of the condominium's managing agent, Melana International, to reply to ST's query on the matter, calling it "irresponsible behaviour."

He added that the situation could have been clarified with a statement of fact on the matter, in preventing the spread of falsehoods.

Here is Ikhsan's statement in full:

"SAS understands that the contract had been terminated prior to the incident and that it is unrelated to the incident. We also note from ST's reporting that the Managing Agent of the estate, Melana International, declined to comment.

SAS is surprised at the irresponsible behaviour of the Managing Agent who could have clarified this situation with a simple statement of fact. Stakeholders like Melana International and their employers, the MCST of 8 Riversuites, should play their part in ensuring that falsehoods are not being spread in this already incendiary situation."

Some residents allegedly feel otherwise

However, Singapore Eye (新加坡眼) -- a Chinese-language website that caters to Chinese nationals living in Singapore -- reported that several residents supposedly felt otherwise.

Several commenters, who claimed to be residents of the condo, wrote to the site alleging that the security staff was unreasonable and lied about the condominium's rules.

One such purported resident claimed that his girlfriend was supposedly scolded by a security guard for not entering by the visitor lane.

Another alleged that his friend's car was clamped by the security staff after it was parked overnight in front of his house , under a supposedly non-existent rule.

Singapore Eye also provides logistical help to its followers, such as visas, and provides recommendations on places to visit in the city.

It has more than 440,000 followers on Weibo.

Top photos by Jason Fan