S'pore man suffers losses of S$2.2 million on Japanese eatery but refuses to compromise on quality

Overflowing dedication.

Nyi Nyi Thet | April 19, 2019, 10:47 AM

The restaurant game in Singapore is tough.

A combination of relatively high rentals, and jockeying for attention and customers can many times prove to be too much for owners.

Tony Young, who set up Misato, knows that pricey cost all too well.

In a terrific interview with Seth Lui, the self-taught chef gave insights into the difficulties in starting up a restaurant, and his reasoning behind keeping it going.

Fresh and nice, but think about the price

Throughout the interview with Seth Lui, Young seemed rather adamant on the uncompromising quality he wished to achieve.

All the ingredients, save things like chicken or prawns, are shipped in from Japan.

Which Young will be the first to admit, is a costly endeavour.

Perhaps a big portion of the cost goes into the furniture as well, which he told Seth Lui is 110% from Japan.

In fact, the tableware itself apparently costs S$400,000.

Location, staff, and quality

Young also mentioned issues of location as a constant problem through his years in the food and beverage business.

In the video, he mentioned how being a relatively un-famous name hampered his eatery's ability to get into shopping malls that might have had higher human traffic.

Issues of staff shortages and trouble finding Singaporean staff was also cited by Young as one of the problems he faced.

What isn't a problem though, is Young's dedication to quality.

The video goes on to show how carefully he prepares his food from scratch.

Here are some of their delicious-looking fare.

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📍Misato 176 Orchard Road #01-33E The Centrepoint (Gastro+) Singapore 238843 Orchard Rd, Singapore 238843 .. .. .. Okonomiyaki, a jap savoury pancake which consist of bonito flakes, cabbage, egg and bacon. What makes this dish popped are that it is made from scratch and it has the crunchy, yet not jelak texture! This is because Misato imported the cabbage directly from Japan to give it the ideal texture! & y’know what, this is only $14.90! And in fact, this is one of the hidden find in SG! There are other dishes that leaves an impression to me! Stay tuned for upcoming posts of this place!

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Honestly can't recall how much this costs, but I do recall it was on a promotional menu when I had it in late December, and it was going at cost price of about $40 to 50-ish(++) odd, and it's pretty worth the indulgence because hey, this dish is the A5 Wagyu Hoba-Yaki which uses the A5 Ohmi Wagyu, touted as one of the top three best and most expensive beefs in the world! 🤯 I have to admit that having shared this, portion felt a bit small, but my goodness this was really delicious. Each slice of slow cooked wagyu beef has a glorious shade of vibrant pink and really does melt in your mouth, providing an explosion of umami that can be savoured with every bite together with the fragrant miso sauce. 🤤 While the star is undoubtedly the beef, the sidekicks don't go unnoticed; you'll find mushrooms, ginko nuts and leek, but what I really love are the nama fu which highly resembles tofu, as well as the colourful maple leaf-shaped rice cakes! 😍 So glad I got to experience this at a really good deal before I scooted off. 🙏🏻

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Reminiscing our Japan times with a pretty legit Okonomiyaki that was flavourful, filled with crunchy cabbage and left us wanting for more! The Katsu don was pretty normal though and could do with more crisp coating. Would definitely be back to try their super doiing jelly! . . Misato The Centrepoint #01-33E Singapore 238843 . • Okonomiyaki $18++ • Katsu Don $14++ • Roasted Green Tea $6.90++

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Handmade Gyoza ($7.90 - 6p) at Misato. Casually looking for an afternoon snack and found annoyingly good gyozas. The gyoza had a crispy skin with juicy meat fillings. It also came with “wings” which are the extra crispy bits. I normally hate vinegar but this one complemented the gyoza so well. Annoying cos its so good i wanna go back soon and dk why the 10 piece option is unavailable? Take my moneh! #fatdieaylwin

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And the thing is, all the reviews on the place have been consistent on a few things, the food is great, and relatively affordable as well.

Image from Misato

Which might seem like a tough way to make money in a business.

And it turns out, it is.

Losses

Young told Seth Lui that the business has taken its toll on him, both financially and mentally.

He has apparently suffered S$2.2 million of losses on Misato so far.

Screenshot from Seth Lui

And his mental health has suffered as a result of all these issues.

But here's the interesting thing, when Young touched on the possibility of folding the business, it is not in relation to the mental toll, staff shortages, location difficulties, or even the financial strain.

It is his fear that the quality of his food will dip.

Respect.

Here's the full video.

Location: Misato

176 Orchard Road #01-33E

The Centrepoint Singapore 238843

You can read the review here.

Images from Seth Lui