IMDA investigates SingPost after postman threw away Ang Mo Kio residents' letters

National postal service not living up to its reputation.

Zhangxin Zheng | Belmont Lay | January 29, 2019, 10:33 PM

A 29-year-old postman, who allegedly threw away unopened letters meant to be delivered to Ang Mo Kio residents, has been arrested for theft.

IMDA investigates

The Info-communications Media Development Authority (IMDA) on Tuesday, Jan. 29 expressed "grave concerns" in response to this incident and a series of high-profile lapses by SingPost recently.

The authority said it takes a "serious view" of any incident that impacts the reliability, integrity and security of Singapore's public postal services.

As the national post agency, the IMDA spokesperson said SingPost must comply with its public postal licence requirements and quality of service standards.

IMDA is also investigating the incident of mail found discarded in the rubbish bin in Ang Mo Kio.

The IMDA spokesman also highlighted that "it is an offence for any officer, employee or agent of a postal licensee to destroy or throw away any postal article or anything contained therein" under the Postal Services Act.

IMDA will take firm action against anyone found guilty of committing this offence.


Top photo collage from IMDA Facebook and resident's Facebook post