On Jan. 28, an Ang Mo Kio resident discovered some 30 to 40 unopened letters and a parcel dumped inside a rubbish bin:

After corresponding with the resident about the whereabouts of the dumped mail, SingPost sent a team to the area to search for it:

Postman arrested

Following internal investigations, they referred the case to the police, and the postman serving the affected areas was arrested.

SingPost also said it "unreservedly apologises" to the residents of the affected blocks that include:

1. Blks 612-619 Ang Mo Kio Ave 4

2. Blks 175-178 Ang Mo Kio Ave 4

3. Blks 179-182 Ang Mo Kio Ave 5

4. Blk 611 Ang Mo Kio Ave 5

The company also said that affected residents who require assistance on mail items or are aware of any other incidents of discarded mail can call SingPost's hotline at 6845 6222, from 9am to 9pm on weekdays.

Here is their full statement.

"Following the findings from internal investigations, we have referred the case to the Police. The postman serving the affected areas was arrested in relation to the case.

As Police investigations are ongoing, we are unable to comment further, but would like to thank Facebook user Alyce Kathlyn for highlighting this case, and allowing us to look into this.

SingPost unreservedly apologises to the residents of the following blocks:

1. Blks 612-619 Ang Mo Kio Ave 4

2. Blks 175-178 Ang Mo Kio Ave 4

3. Blks 179-182 Ang Mo Kio Ave 5

4. Blk 611 Ang Mo Kio Ave 5

Should residents of the affected blocks require assistance on their mail items, or are aware of any other incidents of discarded mail, they can call our dedicated hotline at 6845 6222, from 9am to 9pm on weekdays.

SingPost does not tolerate any mishandling or misappropriation of mail. Any postman found to have committed such offences will be disciplined, and, where applicable, dealt with by the full extent of the law."

Previously:

Top photos via resident's Facebook post