oBike S'pore new statement says it's trying to refund user deposits

#ReturnOurDeposit

Mandy How | July 01, 2018, 05:11 PM

When oBike pulled out of the Singapore market on June 25, users were left struggling to get their deposits of between S$19 to S$49 back:

New statement from oBike

Six days after the brouhaha, the bike-sharing company has released an official statement on their Facebook page addressing concerns by members of the public:

The main points include:

  • An apology for the "inconvenience" caused to affected parties
  • Working with the Land Transport Authority to remove the remaining oBikes by July 4
  • Ensuring the privacy of user data
  • The issue of deposit refunds

Regarding the last and perhaps most pertinent point, not much information is given though.

Based on the vague statement, it is not mentioned who the "relevant parties" are.

It appears consumers will have to wait until more details are given and outstanding issues settled before they are given a refund.

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In the meantime, here's more information about their founders:

Top image from oBike Singapore