A positive demonstration here, Singaporeans.

Bicycle-sharing platform Mobike is refunding and waiving all deposits for its Singapore users.

Why?

The Beijing-based firm said on Friday, June 29, the deposit is getting waived as users in Singapore have proven themselves to be responsible over time.

It introduced the deposit to encourage the proper use of the bicycles.

Mobike users were required to place a S$49 deposit.

How to get deposit refunded?

Both existing and new users who have registered a Mobike account using a local Singapore phone number will not need to pay the deposit.

Existing users can request a refund by logging into the mobile app and selecting the refund button on My Wallet page.

Mobike said it will start the refund process immediately upon receiving the request. The S$49 will then be refunded into the user’s account within 10 working days.

oBike saga

This refund was announced four days after oBike closed down in Singapore and has failed to refund deposits to users.

Deposits ranged from S$19 to S$49.

oBike users in Malaysia and Australia are also facing the same issue, with possibly millions of dollars in deposits that have not been refunded.

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Details of saga: