Imagine taking an Uber back home and only realising hours later that you left your belongings behind.
That happened to Charmaine Miranda, who went home in an Uber in the early morning of Sunday, March 18, after a St. Patrick's Day party.
Unfortunately, she forgot to take her purse with her when she alighted, and it contained her credit cards, ATM cards, IC and EZ-Link card, among other valuables.
Miranda realised her purse was missing only hours later, at around noon that same day, and tried calling the driver. However, he didn't answer the phone.
She then tried sending a note to Uber through the app, but didn't receive a reply.
A surprise visit
However, about three hours later, the driver appeared at her door.
"He appeared, rang my doorbell, my dad went to check and was thoroughly confused because I didn't tell him I'd lost stuff.
Dad was about to shoo him away when he showed him my IC."
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Miranda and her father tried to offer him a reward for his good deed, but he smiled and said no, and hurried off in his Toyota Sienta. Said Miranda:
"He literally appeared and disappeared like Batman. The hero I needed but didn't deserve."
Miranda has already given him a five-star rating, but feels that he deserves additional recognition for his good deed.
What to do if you lose an item
You can report lost items within the Uber app, which has options to reach out to the driver — or Uber directly if you don't hear back from the driver — Uber says it will assist the rider if the item has been missing for more than 24 hours.
Uber told Mothership that in Nov. 2017, it introduced a $10 incentive for drivers who return missing items to their passengers.
Top image adapted from pics courtesy of Charmaine Miranda and Uber.
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