Commuters travelling along the North-South Line during morning rush hour on Thursday, Nov. 9 have hit out at SMRT.
This was after the NSL experienced delays but no announcement was made by the train operator.
30-minute wait
Some commuters complained that they waited up to 30 minutes before they could board a train.
Channel News Asia reported that a commuter experienced the delay around 7.20am, but there was no announcement made at the station.
Another commuter arrived at Admiralty station at 8am and took 30 minutes before being able to board the train towards Yio Chu Kang.
He said an SMRT announcement stated that there was a track fault at Bishan.
A fellow commuter who took the train from Admiralty station said escalators stopped working as the platform was already packed. He added that the stations were crowded from Woodlands to Newton.
However, there have been no official announcements of delays made on SMRT social media pages.
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Twitter complaints
Super delayed trains yet no announcements from @SMRT_Singapore why??? pic.twitter.com/SF0kFa9Chk
— Alexis Cheong (@alexischeong) November 9, 2017
Woodlands station platform jammed with commuters following a train fault on Thurs morning peak hours, a day after Khaw BW ownself cleared ownself in Parliament. pic.twitter.com/3QCdgDu9JW
— Kok Siang (@imKokSiang) November 9, 2017
https://twitter.com/zrdhhx/status/928416073967267840
https://twitter.com/A_CHANXH/status/928403617178009601
@SMRT_Singapore Dear Passengers, due to a train fault, this train would be delayed for FIVE mins. It had been repeated for 5 times. 5X5=25!!
— Joey (@joeytania) November 9, 2017
@SMRT_Singapore train fault at Dhoby Ghaut, an update would have been and helpful.
— Nityanand Rai (@nityanandrye) November 9, 2017
Top photo Kok Siang Twitter
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