MRT train fault at Toa Payoh but no social media announcements of delays by SMRT

A lot guesswork for commuters these days.

Belmont Lay | November 14, 2017, 11:10 AM

A train fault near Toa Payoh resulted in rush hour delays for commuters on the North-South Line on Tuesday morning, Nov. 14.

Once again, announcements were made in stations, but SMRT did not announce the delays on social media.

One commuter said at 7.32am that the estimated delay after Yishun towards Marina South Pier was 15 to 20 minutes.

But the delay had most likely occurred earlier.

Another commuter who boarded the train at Sembawang before 6.40am said the train was moving normally initially, but it stopped for about three to five minutes at each station.

He reached Khatib at 6.53am when the estimated travel time between the two stations is usually six minutes.

The delay persisted for more than an hour.

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No social media announcements

The rail operator has been receiving flak from commuters for not updating its social media accounts with information on the delays as a result of frequent disruptions during rush hour.

However, commuters took to social media to post their own unofficial updates of Tuesday morning's delay:

https://twitter.com/MichaelVillado/status/930234004762005504

https://twitter.com/jookuang/status/930222024680620033

Top photo via