When Uber made a splash in Singapore, the hoi polloi were like, "Yay! The perks of sharing economy!"

However, in recent months, there has been a surge in commuter complaints on Uber's Facebook page.

So much so, any time a new Facebook post is put up, unsatisfactory comments can be found.

Take, for example, any post, like this one:

Is the service overstretching itself in its bid to plug everyone in Singapore into the sharing economy as fast as possible?

Originally the preferred alternative to traditional taxis, the private hire transportation network company seems to have overstretched itself in recent times.

A quick scan of rival Grab's Facebook page shows a lack of similar complaints, although admittedly, they have 2.2 million Likes -- just one-third of Uber's 6.9 million Likes.

Here are the main complaints from Uber's Facebook page:

1) Blatant overcharges

Uber appears to be overcharging more furiously than a Samsung Galaxy Note 7, and the customers are none too pleased about it.

2) Unresponsive customer service

While Uber has been responding on its public page for the past month, many of the complaints appear to be about their unresponsive customer service, either through the app or email.

Furthermore, a scroll back to earlier months similarly shows list of unaddressed complaints.

3) Promotion codes don't apply

To add on, there have been constant issues with the application of promotion codes.

Given the sheer volume of rides and the public-facing nature of Facebook pages, these complaints might just represent a small fraction of unsatisfied customers.

But the danger of spreading its network too thin in a bid to win more market share is a real danger, because it is indeed a real disservice for customers.

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