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A 7-Eleven employee in Malaysia was caught on camera using a mop to clean a microwave oven.
The photos were put up on Twitter on Jan. 22.
Hello @7elevenmalaysia , tolong la brief staff korang untuk buat pembersihan dgn cara yg betul. Mop lantai pun masuk dalam microwave. Pengotor oi ! pic.twitter.com/RrvPTH2W4u
— Ashraf (@AshrafChak) January 22, 2023
They sparked a massive outcry.
The tweet has been viewed some 2.2 million times, with more than 14,000 retweets in less than four days.
The employee was working in an outlet in Kampung Attap, Kuala Lumpur, the capital of Malaysia, New Straits Times reported.
He has since been suspended, 7-Eleven said on Jan. 25 via Twitter in its latest update on the incident.
[𝗨𝗣𝗗𝗔𝗧𝗘𝗗 𝗔𝗦 𝗢𝗙 𝟮𝟱 𝗝𝗔𝗡] We would like to update you that action has been taken in response to this incident:
— 7-Eleven Malaysia (@7elevenmalaysia) January 25, 2023
1- The employee responsible has been suspended
2- The microwave has been replaced with a brand new one (cont. below) https://t.co/mS2ZFrEXMY
A Twitter user commented: "Is this a staff with a disabled brain?"
Another Twitter user claimed that the same employee had allegedly mopped the floor once and used the same mop to wipe the seats when he worked at a train station.
MRT Corp has since apologised and said it is looking into whether the incident occurred at a particular station.
Hai Nurf, kami ingin memohon maaf di atas kesulitan yang dialami. Boleh tahu stesen mana tu? Pada masa yang sama, kami akan kongsikan maklum balas ini dengan pihak @AskRapidKL untuk tindakan selanjutnya.
— MRT Corp (@MRTMalaysia) January 25, 2023
7-Eleven issued an official statement on Jan. 23 apologising for the employee's actions.
7-Eleven statement
On Jan. 24, it said via Twitter that actions have been taken in response to the incident.
"We at 7-Eleven Malaysia would like to offer our sincerest apologies for the actions of one of our employees who failed to comply with our strict sanitation protocols," the statement said.
"This is a clear violation and does not reflect the high standards we strive to maintain in all of our stores."
A brand new microwave oven has replaced the one which was being mopped by the employee, 7-Eleven added.
The store had to undergo a thorough cleaning and sanitisation process.
7-Eleven Malaysia also assured the public that stricter measures will be implemented and will ensure that all their employees follow hygiene protocols.
All photos via
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