ActiveSG members will be refunded for temporary closure of gyms, sports halls & other facilities

The refund will be credited to their ActiveSG E-Wallet and will take up to seven days.

Fiona Tan | July 21, 2021, 07:17 PM

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SportSG announced on July 21 that ActiveSG members affected by the closure of ActiveSG facilities will receive refunds.

This comes after a tightening of Safe Management Measures (SMMs) for all ActiveSG Sport Centres and Dual-Use Scheme (DUS) sport facilities from July 22 to Aug. 18, in line with the return to Phase Two (Heightened Alert) announced by the Ministry of Health on July 20.

What will be closed?

For the two-week period lasting from July 22 to Aug. 18, the following ActiveSG facilities will be closed:

  • ActiveSG gyms
  • ActiveSG sports halls
  • ActiveSG squash facilities
  • ActiveSG dance studios
  • Dual-use scheme facilities

MyActiveGym members with valid multiple entry passes will receive a date extension for their passes, and affected parties will be informed in due time.

For those who have booked MyActiveGym, the ActiveSG badminton, table tennis, squash facilities and paid dual-use scheme (DUS) facilities during this period, refunds will be credited to their ActiveSG E-Wallets, which may take up to seven working days to process.

However, approved programmes that offer low-intensity physical activities, sport and exercises, where all participants and instructors are wearing masks at all times, in ActiveSG Sports Halls can continue.

SportSG said they will not be accepting public bookings for paid DUS facilities from July 24. DUS free-to-play (FTP) facilities will also remain closed to the public till further notice.

In addition, all studio-based programmes will be suspended.

What will be open or allowed?

However, ActiveSG swimming complexes will remain open to the public, but strictly for swimming laps.

This means that wading pools, play pools, water slides, wave pools, lazy rivers and jacuzzis will remain closed until further notice.

In addition, ActiveSG stadiums will remain open, where the seating gallery will be strictly reserved for organised programmes and classes.

For low-intensity programmes and classes indoors, or outdoors, where masks are to be kept on at all times, multiple groups of up to two persons are allowed.

However, the total number of persons are not to exceed 30, or the venue capacity, whichever is lower, and groups are not allowed to inter-mingle.

For high intensity programmes and classes indoors, where masks are removed, only one group with two persons are allowed, including instructor, or coach.

The maximum of two persons a group, inclusive of coach, also applies to sport activities such as tennis, futsal, netball, volleyball, basketball, petanque, and lawn bowls

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Top image by Mothership