Commuters heading towards Marina South Pier on the North-South Line were delayed on Friday morning (Mar. 19), due to a platform screen door fault.
Train operator SMRT announced the delay on Twitter at 8.28am, telling commuters to add 10 minutes of travel time from Ang Mo Kio to Braddell.
However, many responded to the tweet itself, claiming that the delays were far longer than 10 minutes.
It took me 30 minutes travel time from AMK to Bishan and I’m late for work, it would be great if y’all don’t lie about the travel time??— Tobs Zi Feng (@yzfanggg) March 19, 2021
Who are you kidding this Friday, announcement came as early as 7am when train passed Yishun, next we were asked to disembark at AMK and when the train came, it was not even moving towards Bishan, overall a bad day to start with. Total delay for me 30+min.— Joseph Tan (@jtej2008) March 19, 2021
Waited for nearly 30 mins to board the train and now the train is going slowwww!!!— ♥♥Tulsi Rajendren♥♥ (@vaayadii) March 19, 2021
In addition, others complained that the train was not only moving slowly, but also moving intermittently and braking often, causing discomfort to some commuters.
It indeed does not take 10 mins.. took a good 30mins or so... and to make things worse the train keeps jerking.... Good to update your travel time guys...— K Jessica F Miranda (@travellingjes) March 19, 2021
how about instead of inching like a snail n jerking , stop the train and wait for a bit and move smoothly ?? i’m out here dying trying to stay balanced with no hand rails to hold onto smh— stan talent stan MMM (@kelly2kjams) March 19, 2021
Can’t understand the jam break! It’s an emergency button pressed inside the train! Not a deer jumping into view!!— Matthew Bartholomeusz (@MatthewBartho20) March 19, 2021
In a later tweet at 9.53am, SMRT reduced the additional travel time from Ang Mo Kio to Braddell to five minutes.
Top image via @don_alano/Twitter.