S'porean woman tips GrabFood rider despite having bubble tea order cancelled, says it's not rider's fault

A little kindness goes a long way.

Fasiha Nazren | April 22, 2020, 06:00 PM

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On April 21, it was announced that standalone beverage outlets such as bubble tea stores are now considered non-essential, and have to be closed from April 21, 11:59pm.

The announcement has caused a lot of Singaporeans to try to get one last sip of bubble tea in various ways, including ordering it on food delivery apps.

One last bubble tea

Among them was Kat Senin, who attempted to order her bubble tea fix through several food delivery apps.

Her orders from Foodpanda and Deliveroo were cancelled, but fortunately, she managed to get it through GrabFood.

Photo from Kat Senin's Facebook page.

As everyone else was also trying to get their last cup of bubble tea for a while, she received an apologetic message from the food delivery rider who said that her order will take a while longer.

Waited more than one hour

At this point, he had already been waiting for the drinks for close to an hour.

Photo from Kat Senin's Facebook page.

To lift his mood, Kat wrote back an encouraging message and even offered a tip:

Photo from Kat Senin's Facebook page.

Cancelled order

Unfortunately, the beverage outlet had informed him that they had to cancel Kat's order as there were more than 20 orders ahead of hers.

Kat said: "He (food delivery rider) was damn sad and mine was his last order too."

Not wanting his effort to go to waste, Kat asked for his mobile number so she could transfer him a small tip since he won't be earning any money from her order despite waiting for more than an hour.

He obliged, but not without telling her that this was just "part and parcel" of his duty as a rider.

Photo from Kat Senin's Facebook page.

In her post, Kat reminded Singaporeans that it doesn't hurt to be nice to food delivery riders, especially during the circuit breaker period.

"Most of the time, order cancellations/lateness is NOT their fault!

A small tip and words of encouragement go (sic) a long way.

Thank you to our riders for enduring the elements during this CB to keep us all fed."

You can read the full post here.

Top image from @passiontearoom on Instagram & Kat Senin.