S'pore woman claims she was ridiculed for ordering 130% sugar level bubble tea at LiHO Compass One

The high amount of sugar was meant to help her as she was feeling faint.

Andrew Koay| February 15, 04:41 PM

A woman in Singapore has taken to

rel="noopener noreferrer" target="_blank">Facebook to complain about being ridiculed by LiHO Tea staff after the servers at the stall allegedly mocked the customer for ordering a drink with 130 per cent sugar level.

The woman wrote on Feb. 13, 2020 that she had ordered a large cup of jasmine green tea with a 130 per cent sugar level at the Compass One outlet.

The high sugar level, she claimed, was meant to help her overcome feeling faint at that point in time due to an illness.

However, her order prompted the LiHO staff to mock her.

The customer wrote that after putting in her order, she began to notice a "commotion" between the two female service staff at LiHO's .

She wrote:

"I studied their behaviour and eavesdrop on what they were saying. I watched as they giggled and make fun of my drink. They look at me and laugh '130% omg!' They kept laughing and repeating that."

To make matters worse, one of the girls who was dressed in pink allegedly quipped that the customer would "die from diabetes".

The woman wrote that she saw them pour a bit of the drink into a separate cup for the girl in pink to sample, which prompted her to "vomit it out and laugh".

The customer wrote:

"What I'm shock is, why act this way in front of a customer? Firstly I’m really not happy with what I have just encountered. As a customer, I shouldn’t be judged at what I’m ordering and as someone whose serving a customer how can you act that way! How unprofessional can you be???"

Feeling faint regularly

As she explained in an update to her post, the woman said she had undergone a sleeve gastrectomy, a surgical procedure where part of the stomach is removed, and therefore eats very little, sometimes consuming only half a bowl of rice a day.

This consequently results in her feeling faint regularly.

She explained:

"To explain further that day I was feeling faintish because I haven’t eat and before I will actually faint I went to Liho to get my sugar as I already had cold sweat."

The customer also wrote about how she should not even have to explain herself.

"Honestly, I can't believe I need to explain myself," she wrote.

"Seriously who cares what I order, (it) is the treatment from the staff that is the issue here.

"No one should encounter what I have just encountered."

Unprofessional behaviour

At the time of writing, Adelynna's post on Facebook has received over 1,300 shares.

Some commenters found themselves fixated on Adelynna's choice of beverage:

Mothership has contacted LiHO for comment and will update this article when they reply.

Top image from Nellysha Adelynna's Facebook page and Google Maps

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