January 06, 02:10 PM 
514 Chai Chee Lane 03-16, Singapore 469029 Lavastone Steakhouse was brought into Singaporeans' collective consciousness after the replies it gave to 1-star reviews on its Facebook page went viral on Jan. 4.
Since then, their Facebook page's review rating has gone from 4.1 to 1 (as of Jan. 6, 12 pm).
It has since received at least 80 new 1-star reviews over a two-day period. It is not known how many of these reviewers actually dined at the restaurant located at East Coast Road.
Screenshot was taken at 12 pm Jan. 6
However, for reasons unknown, its 5-star reviews have not been deleted, but do not contribute to its overall star-rating now.
This is its latest 5-star review:
Lavastone Steakhouse also shared a statement on Jan. 6, in response to recent developments:
A check again on its Facebook page at 1pm showed that the review rating on its Facebook page is no longer visible and the review page has been made inaccessible.
This led to netizens on Hardwarezone forum to take notice of the vanishing review page:
Related articles:
Lavastone Steakhouse's Facebook review page shows why F&B owners should not react to bad reviews
Crab in da Bag gets a 2-star review on Facebook, reacts passive-aggressively to win customer back
If you like what you read, follow us on Facebook, Instagram, Twitter and Telegram to get the latest updates.