Another shop in Sim Lim Square reduces international student to tears

The student was made to pay $1,000 for her iPhone 6 warranty.

Tan Xing Qi| November 05, 01:37 PM

Another day, another piece of dirty laundry left out to dry.

It was reported in The Straits Times today that another wallet-breaker of a shop in Sim Lim Square , Mobile 22 (no, not that coin-giving shop), made a 19-year-old female international student cry.

She was made to pay $1000 for a warranty for her iPhone 6, which cost her $999. Again, she was bound by a contract that she signed with Mobile 22.

Why did she sign the contract?

According the student, who declined to be named, the salesman told her that the warranty would cost just $39.90.

But to her horror, it was $39.90 per month for a period of 24 months, making it $957.60 in total. We are not sure where they got the $1,000 figure from.

The self-proclaimed "middle class student from India" wrote in an email to The Straits Times: ""There was an 'x' between the 39.90 and 24 months that the seller had very strategically covered with his finger while urging me to sign the document."

They yelled, she cried.

Sensing that she was in for a ride, she burst into tears and begged the sales assistants to refund her the money as it was meant to her school fees.

Their reaction? Exactly how you would imagine it to be.

They yelled at her and ignored her. Eventually, Mobile 22 charged her $551 instead of $1000. So kind of them.

Now, the student is surviving on meals that cost between $3 and $4.

Another stain for Singapore

"That day still haunts me. It was my worst experience in this country for I was told that Singapore was a safe city and incidents like these don't occur," she said. 

Yesterday, it was reported that a Vietnamese tourist had to be on his knees to ask for a refund from Mobile Air, the coin-giving shop .

Although the management considered these errant shops a minority, such negative news will bring Singapore's squeaky clean reputation to its knees.

 

Related articles:

8 redeeming factors of Sim Lim Square

The latest news on Sim Lim Square shows that almost the whole place has gone to the dogs

11 shady sales tactics of electronics shops that we should all be aware of

Sim Lim Square shop employee claims high prices not a scam, uses chicken rice as example

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