Three people from the same family were hospitalised allegedly after they ate food served at the Haidilao hotpot chain outlet located at Northshore Plaza in Punggol on Mar. 10.

Two of those hospitalised were reportedly children.

The Singapore Food Agency, Ministry of Health and National Environment Agency told The Straits Times on Mar. 20 they are investigating.

A report was lodged with the authorities after the three fell ill and were hospitalised after supposedly consuming the food.

A Haidilao spokesperson confirmed they received feedback on Mar. 14 from the customers that they had fallen ill after having lunch at the restaurant on Mar. 10.

The authorities subsequently inspected the outlet on Mar. 16 and 18, the spokesperson revealed.

A total of 220 tables were served on the day the family had lunch there, and they were the only group to have supposedly fallen ill from having a meal there, the spokesperson added.

Details provided to the authorities included food products, test reports, and security footage related to the family's meal.

The spokesperson also said internal quality inspectors conduct food safety inspections on a daily basis, while third-party professional agencies are invited to disinfect and sterilise the premises every two weeks.

The Northshore Plaza outlet is still operating, according to ST.

The popular Chinese hotpot chain has 20 outlets in Singapore.

It first opened here in 2012.

Top photo via Google Maps