June 01, 2024, 02:58 PM
Intermittent service disruptions faced by DBS's digibank app on Saturday morning have since been resolved, said a bank spokesperson on Jun. 1.
Over 500 reports of network issues were made on service disruption tracking site Downdetector from 7am.
A DBS spokesperson told Mothership that between 7:52am and 11:02am, some users were unable to access the digibank Mobile app.
Only a "small number of iOS users" were affected, the spokesperson said.
Other digital services, such as DBS Paylah, digibank Online (Internet Banking), and DBS/POSB credit cards remained usable at the time.
"We have since resolved the issue and all iOS users could access digibank Mobile normally from 11:02am," the spokesperson said.
Top image from Downdetector and Mothership reader
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