Cabin crew members from Singapore Airlines (SIA), SilkAir and FlyScoot have taken on the roles of Care Ambassadors at local hospitals.
These cabin crew have been redeployed because they were temporarily grounded due to cancelled flights.
Care Ambassadors are assigned to low-risk wards to support hospital care teams to carry out basic caregiving procedures for patients suffering from chronic diseases, heart diseases, and acute surgical conditions.
Photo via NUHS/FB
Cabin crew keep service standards high as Care Ambassadors
120 of them were deployed to National University Health System (NUHS) around two weeks ago. 30 were assigned to National University Hospital (NUH).
They have adjusted well to their new roles as part of the healthcare support team, Senior Nurse Manager Quay Chwee Neo said on May 5.
"What impressed me the most was that all of them continued to behave professionally even when they were out of their uniforms. They were very polite," Quay said.
"Even though everyone was donning a mask, I could still see their smiles through their eyes throughout the day."
Photo via NUHS/FB
Quay added that the healthcare team also had much to learn from the cabin crew redeployed to local hospitals, as fellow service industry members.
Photo via NUHS/FB
Noormazreen Maswan, a nurse educator from Ng Teng Fong General Hospital, also praised the newly-trained Care Ambassadors for their professionalism in completing their tasks.
"They are very aware of the surrounding and they always anticipate the needs of those around them," Noormazreen shared, and was confident that the cabin crew members will perform well in their new roles in hospitals.
Photo via NUHS/FB
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