Australian family accidentally orders 12-year supply of 2,304 rolls of toilet paper before panic buying kicked in

Great timing.

Sumita Thiagarajan| March 07, 2020, 10:48 AM

The Janetzki family in Toowoomba, Australia, received a shipment of 2,304 rolls of toilet paper before the panic buying started in the country, due to Covid-19, ABC News reported.

Mistakenly bought about 12 years worth of toilet paper

Mum, Haidee Janetzki, accidentally placed an order for 48 boxes of toilet paper instead of 48 rolls of toilet paper through an online delivery service, according to ABC News.

On Feb. 10, 2020, the family received over 2,300 rolls of toilet paper and were charged S$2,990 for the toilet paper.

Here's a video by the dad explaining the situation on the day they received the large order of toilet rolls:

According to a video by the dad, Chris Janetzki, the 2,304 rolls would last the family 12 years.

The family became overnight hoarders in early February, weeks before fears of Covid-19 led to mass-buying of toilet paper in Australia.

Fundraising for their daughter's school trip with the toilet rolls

The family will be selling the excess toilet paper to raise money for their daughter's school trip to Sydney and Canberra.

Haidee Janetzki told ABC News that "lots of people we know offered to buy them off us".

"We're getting lots of jokes though now. Every other order form I've put in for other fundraisers people have said, 'Just check the quantity, make sure she's ordering just one, pie not one box of pies.'"

The online delivery company has also refunded S$400 in postage for the boxes, which the family will contribute towards their daughter's trip.

Family built a throne out of toilet paper

In a video by the father, he addressed the toilet paper frenzy light-heartedly and panned the shot to his wife sitting on a throne made out of toilet paper.

You can watch the full video of the toilet paper throne here:

The mother jokingly told ABC News:

"We've told our three daughters that if we've still got all this toilet paper when they get married this is what they'll have as their wedding decorations."

Spokesperson from the online company praised the family's patience

A spokeswoman for the online service confirmed the Janetzkis' story with ABC News and praised how patient the family had been regarding the order.

The spokesperson explained that the company was unable to manually check all orders:

"When we were a smaller business we'd run manual checks twice a day on all the orders we received and a mistake like this would usually jump out during that process.

Then we'd reach out to the customer before sending the order to the warehouse to make sure it was correct before shipping.

But as the business has grown up, we've had to automate how we process orders."

Top photo by Haidee Janetzki