Abroad
M'sian private-hire driver allegedly assaulted teen, 17, after he shut the door too loudly
The teenager purported that he suffered injuries to his left thumb and cheek after falling during the altercation with the driver.
March 30, 2026, 06:14 PM
Grab Malaysia has suspended a driver who allegedly assaulted a 17-year-old boy in Kajang, Selangor, on Mar. 25.
According to Free Malaysia Today (FMT), the teenager has filed a report at the Kajang police station after accusing the driver of hitting him "on the head, face and body".
In a statement to FMT, Grab said: "We are sorry the passenger had this experience on our platform."
"Grab Malaysia upholds a strict code of conduct for both our driver-partners and users, and maintains a zero-tolerance policy towards violations of the code.”
Refused to reverse
The teenager said he was travelling from Saujana Palma Residence to Kajang Perdana.
He recounted that the driver overshot the requested stop upon arrival and refused to reverse.
According to FMT, in his report, the teenager said, "I asked the driver to reverse as there were many stray dogs at the spot where he stopped".
However, the driver ordered the teenager to get out of the vehicle immediately.
The teenager alleged: “When I got out and closed the door, it shut loudly. The driver came out and hit me on the head, face and body.”
The teenager purportedly suffered injuries to his left thumb and cheek after falling during the altercation with the driver, reported FMT.
Grab Malaysia is cooperating with Malaysian authorities and is assisting the teenager to ensure that a thorough investigation is conducted.
Top photo from Canva
