Grab driver in Johor filmed trying to touch female passenger in back seat while driving & asking for her 'rate'

A Grab driver in Johor Bahru, Malaysia allegedly inappropriately touched a female passenger while driving, and even asked for her "rate".

The incident, which occurred on Feb. 1, took place while the passenger was travelling from Taman Mount Austin towards R&F Mall.

The driver's antics were caught on camera by the female passenger and subsequently uploaded to Facebook by her sibling, who also posted a screenshot of the driver's details.

What driver was seen doing

In one clip, the driver could be seen reaching towards the rear passenger seat to the left with one hand, apparently in an attempt to touch the passenger on her thigh.

He also asked her in Mandarin: "How old are you this year? Can you speak Mandarin?"

The passenger, whose age was not revealed, did not answer the question, but used her hand to shield herself from his advances.

In another clip, the man again reached behind in an attempt to touch the passenger's hand, this time asking, "How much? How much to rent a room with you?"

She could be heard responding in Mandarin saying, "I can't be acquired."

She was also seen gripping an apparel that had been placed over her legs.

Incident traumatised victim

According to her sibling, the alleged victim was in tears when the incident happened, and she locked herself in her room as soon as she returned home.

"I'm really angry and my heart hurts," the post stated.

Screenshots showed the ride cost RM64.89 (S$20.81).

The family lodged a complaint against the driver and said they would file a police report when the victim is more emotionally stable.

"I hope that [the driver's] family members, friends and partner can help to correct him," the post added.

In response to a Mothership query, Grab Malaysia said it takes the safety of all passengers seriously and is actively looking into the matter.

"We are truly sorry that the passenger went through this distressing experience on our platform. We have reached out to offer our support, and the driver-partner’s account has been banned, while we will cooperate with the authorities as needed," it said.

"The safety of our community is just as important to us. Every partner undergoes a stringent screening process before joining our platform, and we continuously invest in tech-driven solutions, variety of safety and community awareness to help reduce preventable incidents.

We remain steadfast in our commitment to maintaining a safe, inclusive, and respectful environment for every Malaysian who uses our services."

Top images via Facebook