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Gong Cha shuts down stores in S'pore

A search on Grab Food showed its stores were closed.

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October 02, 2025, 12:03 PM

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Gong Cha appears to have closed multiple shops in Singapore.

Checks by Mothership revealed that shop fronts of several Gong Cha outlets appear to be empty, with their social media accounts cleared out.

The well-known bubble tea brand first came to Singapore in 2009.

After a hiatus in 2016, Gong Cha made a comeback in December 2017 with its first outlet at SingPost Centre.

Social media gone

However, their website and social media pages now appear to have been taken down.

Various posts and reviews on social media have noted the closure of various outlets in recent months.

Screenshot from Yelp

Screenshot from Google

Shops closed down

Checks on two outlets, one at Nex and the other at Eunos, on Oct. 1, 2025, showed that both outlets were closed.

Nex

The Gong Cha outlet located in Nex was empty, with the lights turned off, at around 9 pm.

A sign at the counter read "closed for maintenance today".

However, a search on Google showed that the outlet's closing time should be 10pm.

Photo by Gracia Yap

Photo by Gracia Yap

Eunos

Photo by Mothership reader

Photo by Mothership reader

Photo by Mothership reader

The Gong Cha outlet located in Eunos Crescent was also closed.

At around 9pm, boxes could be seen stacked up inside the shop.

A search on Google revealed that the outlet's closing time is 10pm.

Bugis Junction

Photo via Mothership reader

At around 1pm on Oct. 2, the Gong Cha outlet at Bugis Junction had its signage taped up.

A search on Google showed that the outlet's closing time is 9pm.

Century Square

Photo via Mothership

Shortly after 1pm on Oct. 2, Mothership visited the Gong Cha outlet at Century Square.

The store's shutters were down and its signage was taped up.

According to Google, the outlet's closing time is 10pm.

Unavailable on Grab Food

Additionally, Gong Cha stores on GrabFood were also found to be closed.

At around 8:40pm on Oct. 1, checks on the Grab application showed that more than 10 Gong Cha outlets were closed.

Screenshot from Grab

Screenshot from Grab

Screenshot from Grab

Mothership called the Tiong Bahru outlet, but the number appears to have been disconnected.

Mothership has reached out to Gong Cha for comment.

In a statement, Gong Cha said that they have ceased to be the Singapore franchise of the Gong Cha brand with effect from Oct. 1, 2025.

It has shut all Gong Cha outlets in Singapore and ceased all related operations.

They assured all stakeholders that all issues from the cessation of theoperations will be dealt with "responsibly and fairly".

They wished to express their "deepest gratitude" to everyone that have contributed to Gong Cha Singapore since 2017, particularly their "loyal customers and hardworking employees".

 

CESSATION OF GONG CHA OPERATIONS IN SINGAPORE

Gong Cha (Singapore) Pte Ltd wishes to announce that it has ceased to be the Singapore franchisee of the Gong Cha brand with effect from 1 Oct 2025. It has shut all Gong Cha outlets in Singapore and ceased all related operations.

The Company assures all its stakeholders that all issues arising from the cessation of Gong Cha operations will be addressed responsibly and fairly.

The Company wished to express its deepest gratitude to all stakeholders who have contributed to Gong Cha Singapore since 2017, particularly its "loyal customers and hardworking employees".

Top photos via Mothership

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