Abroad
M'sia GrabFood app glitch allowed free checkout for KFC, Pizza Hut & more
S$0 meals.
October 29, 2024, 02:30 PM
An app glitch occurred on Malaysia's GrabFood platform on Monday afternoon, Oct. 28, 2024.
Customers discovered to their surprise that they were able to check out one-for-one bundle orders at little or no cost.
A post on Xiaohongshu by user included a screenshot of the glitch during a KFC checkout.
Photo from Yunny与你探店's Xiaohongshu.
The post was shared at 2:41pm.
Several comments on the post indicated that many users in Malaysia faced the same issue, especially with orders from KFC and Pizza Hut.
Screenshots included in the comments demonstrated that the total price at checkout displayed negative amounts.
Photo from 萤火虫's Xiaohongshu
Photo from 鱼圆不好吃's Xiaohongshu
Photo from 八十四's Xiaohongshu
Photo from 吃荔枝's Xiaohongshu
This resulted in a total payment of S$0.
Another user shared on Xiaohongshu that the glitch also affected stores like Baskin Robbins and Madam Kwan's.
Photo from SEOULMONKEY 傻猴子's Xiaohongshu.
Photo from SEOULMONKEY 傻猴子's Xiaohongshu.
Some users successfully placed orders and received deliveries.
Photo from 林曦's Xiaohongshu.
Photo from 林曦's Xiaohongshu.
However, others in the comment section reported that they did not experience the glitch.
Mothership attempted to check out bundle items on the Malaysia GrabFood platform, but did not experience the same issue.
The standard bundle offer discount was applied as normal.
Photo from Lee Wei Lin.
GrabFood Malaysia has not yet issued an official statement regarding the glitch.
Top images via GrabFood & Xiaohongshu.
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