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Scoot flight to Wuhan turns back to S'pore 2 hours into journey due to technical issue

Scoot said the safety of the crew and passengers was their top priority.

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December 11, 2024, 07:28 PM

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A Scoot flight bound for Wuhan, China on Dec. 10 abruptly returned to Singapore after a technical issue was detected mid-way through the journey.

This led to a delay of around seven hour and 40 minutes for affected passengers on Scoot flight TR120.

Flight returned to S'pore due to 'broken glass': Passenger

The flight departed Changi Airport for Wuhan at around 6:59pm on Dec. 10, according to the FlightAware website.

However, it changed course to return to Singapore and landed at 11:23pm the same day.

Screenshot from FlightAware website.

Based on its flight path, the plane had turned back to Singapore mid-flight.

Screenshot from FlightAware website.

This turn of events was described by a purported passenger of Scoot flight TR120 in a Xiaohongshu post.

The user claimed that halfway through the flight, flight staff told passengers that there was "cracked glass", so the flight had to return to Singapore urgently.

Another supposed passenger, commenting on the post, wrote that she and some other affected passengers stayed at a hotel upon returning to Singapore to wait for the next flight.

"We slept for about an hour before we had to wake up," she wrote.

Flight turned back after technical issue detected: Scoot

In response to Mothership's enquiries, a Scoot spokesperson confirmed that Scoot flight TR120 departed Singapore for Wuhan on Dec. 10 at 6:38pm (local time).

"About two hours and twenty minutes into the flight, a technical issue was detected. As a precaution, a decision was made to return to Singapore," the spokesperson said.

Direct Scoot flights to Wuhan from Singapore typically take between four to four-and-a-half hours, based on the FlightAware website.

TR120 landed uneventfully in Singapore at 11:21pm on Dec. 10, the spokesperson said.

A replacement aircraft was deployed to operate the flight, and it departed for Wuhan at 2:18am on Dec. 11.

Affected customers were provided with refreshments and meals.

"Scoot sincerely apologises for the disruption and inconvenience caused. The safety of our customers and crew is our top priority, and we will continue to provide assistance to the affected customers where necessary," the spokesperson concluded.

Top image from Flight Aware website/N8aviation on Facebook

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