New Shah Alam at Boat Quay suspended 2 weeks due to cockroach infestation

It is closed until May 31, 2021.

Belmont Lay | May 20, 2021, 01:30 PM

New Shah Alam located at 20 Circular Road 20/21 has been temporarily suspended for two weeks from May 18 to May 31, 2021, the Singapore Food Agency (SFA) announced.

The suspension under the Points Demerit System was the result of the licensee of the eatery accumulating 14 demerit points over a 12-month period.

New Shah Alam was fined a total of S$1,000 for three offences that incurred 14 demerit points in total.

The offences include

- failure to keep licensed premises free of cockroach infestation (six demerit points),

- failure to keep licensed premises clean (four demerit points), and

- failure to provide adequate numbers of refuse bins with fitting covers (four demerit points).

Risk getting licence cancelled

SFA said that based on track records, a licensee who accumulates 12 or more demerit points during a 12-month period may have his licence suspended for a period of either two or four weeks, or cancelled.

Rehabilitative action

All food handlers working in the suspended premises would also be required to re-attend and pass the Food Safety Course Level 1, before they can resume work as food handlers.

SFA said it takes a serious view of these offences and would like to remind food operators to observe good food and personal hygiene practices at all times, and to engage only registered food handlers.

SFA added it will not hesitate to take firm action against anyone found to be in violation of the Environmental Public Health Act.

In the interest of maintaining a high standard of food hygiene at all eating establishments, SFA is advising members of the public who come across poor hygiene practices in food establishments not to patronise such outlets and provide feedback via the online feedback form ( or to call our SFA Contact Centre at 68052871 with details for our follow-up investigations.

Top photo via Google Maps