IKEA S’pore recalls ‘made in India’ travel mug after detecting excessive levels of chemical in them
You don't need proof of purchase to get a full refund.
IKEA Singapore is recalling a series of made-in-India travel mugs.
In a Facebook post dated Jan. 15, the furniture company said that the series, called TROLIGTVIS, has been found to contain excessive amounts of Dibutyl phthalate (DBP), beyond their prescribed levels.
DBP is an organic compound commonly used as a plasticiser. It is banned in the use of cosmetics in the European Union, and it is banned in the use of children’s toys in the United States.
It is suspected to be an endocrine disruptor which interferes with human hormones.
In 2019, a border inspection found that the same mug series had more than five times the limit of Dibutyl phthalate prescribed by Taiwan.
Taiwan only allows a cap of 0.3ppm of the chemical. The amount of Dibutyl phthalate detected in the mugs was 1.6ppm.
“TROLIGTVIS travel mug (beige) and (green, pink, blue) have been sold in Singapore since August 2019 and October 2019 respectively,” said IKEA Singapore, adding that customers in possession of the mug should return it immediately to any nearby IKEA store.
There is no need to submit a proof of purchase, such as a receipt.
Here’s IKEA’s full statement:
Dear IKEA fans, if you have bought the TROLIGTVIS travel mug please read on:
IKEA urges all customers who have a TROLIGTVIS travel mug marked “Made in India” to stop using it and return the product to any IKEA store for a full refund.
TROLIGTVIS travel mug (beige) and (green, pink, blue) have been sold in Singapore since August 2019 and October 2019 respectively. Recent test reports show that the product may migrate levels of Dibuthyl phthalate (DBP) exceeding the prescribed limits. IKEA takes product safety very seriously.
All IKEA products are continuously tested to comply with applicable standards, legislation and IKEA’s own requirements.
As a precautionary measure, IKEA urges customers in possession of the travel mug with marking “Made in India” to return the product to any nearby IKEA store. Proof of purchase, such as receipt is not required.
We apologise for any inconvenience and thank you for your understanding. For more information, please contact IKEA Customer Contact Centre at +65 6786 6868.
Top image via IKEA Singapore.