Tour agency absconds with hard-earned elderly ladies' money; HK travel platform & budget airline step in

It's a jolly good Friday for these four ladies.

Jeanette Tan | December 09, 2016, 01:55 PM

Four elderly ladies -- one a cleaner, the rest retirees.

Some S$2,400 in hard-earned savings per person, paid to a travel agency for an long and eagerly-anticipated trip to Hokkaido.

One dream: to see snow for the first time in their lives -- and it was crushed on Monday night, the evening they were supposed to leave for their trip, when they received text messages informing them the company, Sky Travel & Tours, had shut down and was ceasing all its services immediately.

It was horrible, the injustice done to 68-year-old Teo Ino Meo and her three friends, so a bunch of young folks at the local branch of Hong Kong online travel activities platform Klook decided to do something about it after reading about their plight in The Straits Times.

Within a day, they tracked Teo, a widow, down, thanks to a Facebook user who supposedly chanced upon a post on Facebook. On Friday morning, the agency, together with local budget carrier Scoot, met up with the four ladies to find out what they wanted out of their trip.

And their answer was straightforward: to see snow. That's it.

"We'll make arrangements for activities that would fulfil that," says Marcus Yong, Klook's regional marketing lead, who was the brains behind the initiative. "And given their age, it'll be suitable activities that give them a nice leisurely experience."

Klook announced in a subsequent Facebook post on Friday that they will be making their trip happen, all expenses paid, in collaboration with Scoot, which will cover their flights -- at an agreed date of either end-February or early March:

Good Christmas vibes all around -- even if the four ladies will be fulfilling their wish next year.

A round of beer for everyone involved:

beer wikicommons

 

Top photo courtesy of Klook Singapore

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