How one kind Singapore girl used Instagram to return lost camera to tourist family

Would you go to the lengths she did?

Jeanette Tan| July 27, 03:18 PM

So, we were trundling around Instagram the other day, and stumbled upon this lovely story.

A female user going by the handle @postedbycharline posted a photo of a family of Indonesian tourists to her public account, saying her mother had found a camera left behind in a changing room at the Vivo City Muji store on July 23 and she was trying to track them down.

After waiting fruitlessly outside the store for the camera's owner, she brought the camera home and handed it to her daughter, who upon scrutinising the photos stored in it learned that the family was staying at the Grand Hyatt in Orchard.

She tried three times to call the hotel in a bid to identify the tourists and contact them, to no avail, so eventually took to Instagram as a last resort.

Here's her post:

LOST AND FOUND CAMERA!!! Ok, I've been trying to avoid posting someone else's private photos without permission but since I haven't had much luck with tracking down this guy in the photo, I guess this is the next best thing I can do. My mum found a Sony NEX-3 camera left hanging in the changing room of Muji's vivocity's outlet on 23 Jul 2015 Thursday afternoon. She waited outside the store for the male owner to turn up to claim his camera , but he didn't. He was heard conversing in bahasa, so it is believed he is an Indonesian tourist on holiday here with his family. My mum didn't want to leave the camera with the store or vivocity, for fear that it will not be returned to its rightful owner and so, she brought it home, hoping that I could somehow find ways to identify him. So after I looked through 498 photos, it is quite clear that this Indonesian tourist is/was staying at one of the Grand Deluxe rooms at the Grand Hyatt Singapore. He is/was travelling with his beautiful wife, really cute toddler daughter and their domestic helper. I've called the hotel 3 times in total to ask them for help in identifying the tourist from their guest list. Logically speaking, it really shouldn't be that difficult. I've given the 1) nationality 2) type of room 3) number and profile of travellers. But I've not heard from anyone (and actually I didn't think the hotel staff were taking me very seriously). So it's either the tourist doesn't want his camera anymore or the hotel thinks I'm an absolute nutcase. But in any case, I don't want the camera and after looking through all the 498 beautiful pictures taken of his wife and child, I'm quite sure the guy wants his camera (at least the SD card) back. I'm certain the photos are priceless to him. SO! If anyone can help me to spread the word around, it would be really really appreciated. I'm only short of sitting at the lobby of the Grand Hyatt to catch sight of the family. I feel really bad holding on to something that isn't mine and possibly very precious to its owner. Thank you ah, everybody! #lostandfound #indonesian_traveler #indonesiantourism #indonesiantourist #? #grandhyattsingapore #mujisingapore #lostcamera

A photo posted by ♡ c h a r l i n e ♡ (@postedbycharline) on

After checking out the comments, we learned to our surprise that through the power of social media, the wife of the tourist had been tracked down successfully and responded to @postedbycharline's post!

"You can't believe how happy I feel right now," wrote user @catha.lala in a comment on the photo. "We went back two hours later when we reali(sed) it was gone, got super frantic since it was our last day and our daughter's first trip anywhere but ended up not finding it."

Source: Instagram Source: Instagram

Responding, the kind @postedbycharline said she was happy to return the camera to the family without being repaid in any way.

Source: Instagram Source: Instagram

But of course, the host hotel couldn't resist claiming the credit getting involved at the end:

Source: Instagram Source: Instagram

To be fair, it isn't clear how exactly they were involved in this, but it looks like they might have helped return the camera to Catharine L and her husband.

So good job, everyone! And well done to helpful Instagram users in Singapore!

Top photo: Screenshot from Instagram.

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